This Privacy Policy explains how Good Vibes Only (“GVO,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit www.gvomyco.store (the “Site”), create an account, contact us, or purchase products.
1. Information We Collect
Information you provide
- Contact information, such as your name, email address, telephone number, and messages.
- Order information, such as billing and shipping addresses, products ordered, order history, and delivery details.
- Account information, such as your username, password, preferences, and saved details.
- Customer-service information, including inquiries, photos, reviews, and other content you send us.
- Marketing information, including communication preferences and responses to promotions.
Information collected automatically
When you use the Site, we and our service providers may automatically collect IP address, browser and device type, operating system, approximate location derived from IP address, referring pages, pages viewed, clicks, dates and times, cart activity, and similar usage information. We may also remember an age-gate or consent preference on your device.
Payment information
Payments are processed by third-party payment providers. GVO does not store complete payment-card numbers on its own servers. Payment providers collect and use information under their own terms and privacy policies.
2. How We Use Personal Information
We may use personal information to:
- operate, maintain, personalize, and improve the Site;
- process payments, fulfill orders, and provide delivery and order updates;
- create and manage customer accounts;
- respond to questions, requests, returns, and customer-service issues;
- send transactional communications and, with the appropriate choice or consent, marketing communications;
- measure Site performance and understand how visitors use our services;
- detect, investigate, and prevent fraud, security incidents, abuse, and unlawful activity;
- enforce our terms and policies and comply with legal obligations.
3. Cookies and Similar Technologies
We use cookies and similar technologies for essential Site functions, age-gate preferences, shopping-cart and checkout features, security, analytics, personalization, and marketing where enabled. Please see our Cookie Policy for more information and available controls.
4. How We Share Personal Information
We may share personal information with service providers that support our business, including website hosting, payment processing and fraud prevention, order fulfillment and shipping, email delivery, analytics, advertising, customer support, and professional advisers. We may also disclose information:
- to comply with law, legal process, or a valid government request;
- to protect the rights, safety, and security of GVO, our customers, or others;
- in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction;
- when you direct us or provide consent.
We do not sell personal information for money. Some privacy laws use broader definitions of “sale” or “sharing” that may include certain advertising or analytics activities. Where those laws apply, we will provide the notices and opt-out choices required by law.
5. Marketing Communications
You may unsubscribe from promotional emails using the link in the message or by contacting us. Even if you opt out of marketing, we may still send non-promotional communications about your account, orders, security, or customer-service requests.
6. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described here, including providing services, completing orders, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary by the type of information and applicable requirements.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your account credentials.
8. Your Privacy Rights and Choices
Depending on where you live, you may have the right to request access to or a copy of personal information; request correction or deletion; receive information about collection and disclosure; opt out of certain sales, sharing, targeted advertising, or profiling; limit certain uses of sensitive personal information; or appeal a decision. These rights are subject to exceptions and may not apply in every situation.
California residents may have rights under the California Consumer Privacy Act, as amended, including rights to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information where applicable, and receive equal service and pricing when exercising privacy rights.
To submit a request, email gvomycosales@outlook.com with the subject “Privacy Request.” Please describe your request and the email address associated with your interactions with us. We may verify your identity before responding. An authorized agent may submit a request where permitted by law, but we may require proof of authorization. We will not discriminate against you for exercising an applicable privacy right.
9. Account, Browser, and Cookie Choices
You may update certain account details by signing in, unsubscribe from marketing through the message link, and manage cookies through your browser or any consent tools displayed on the Site. Blocking essential cookies may prevent cart, checkout, login, or age-gate features from working correctly. Browser privacy signals are honored where required by applicable law and supported by our systems.
10. Age-Restricted Site and Children’s Privacy
The Site is intended for adults who are at least 21 years old or the higher legal age required in their location. It is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it as appropriate.
11. Third-Party Sites and Services
The Site may contain links, embedded content, or integrations operated by third parties. Their privacy practices are governed by their own policies, and GVO is not responsible for them.
12. International Visitors
GVO operates in the United States. If you access the Site from another country, information may be processed in the United States or other locations where our providers operate. Data-protection laws in those locations may differ from those in your country.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last updated” date shows the current version. Material changes may be communicated through the Site or another appropriate method.
14. Contact Us
Questions or requests concerning this Privacy Policy may be sent to Good Vibes Only at gvomycosales@outlook.com or through our Contact page.